Here we present a list of casinos with a good reputation, but first let us specify what constitutes the reputation of online casinos, but rather, what basis and what features we judge whether casino is good or bad.
- The casino must be licensed in accordance with its gaming activities.
2. Casino players must be offered honest and fair game: players must have the same chances of winning as the casino. Typically, this is achieved by RNG (random number generator). More reliable casinos go even further – they hire independent auditing companies who regularly check all casino games for honesty and compliance. Online casinos with a good reputation openly publish the results of these tests on their sites (most often you can find information about it at the bottom of the site).
3. Casino is to use quality software. There are a lot of gaming software providers around. Some of them are very expensive, some of them are cheaper. Casinos can develop their own software, buy or rent it from a provider. You certainly know big brands such as Playtech, Microgaming, NetEnt, Novomatic – those are the most trustworthy and reliable software.
4. Online casino should pay winnings to their players in time and on-demand. As a rule, good casinos pay the money within 1-4 days from the date of the request for withdrawal. Sometimes casino may request additional information from the player, for example, a photo of the passport (usually during the first money withdrawal from the casino). If a casino does not pay the money within 2 weeks – there is clearly something wrong.
5. Online casinos are required to have a customer support service. Almost all online casinos have it and such support usually works on 24/7 basis. Typically, it can be contacted by phone, email and online chat. The best casino support staff speak several major languages.
6. Finally, casinos with a good reputation must protect information about their players and do not share it with anyone else.
Online casino with a good reputation always has all the above features. Of course, to earn a reputation – good or bad – takes time, so it’s hard to talk about new online casinos, which need some time to establish themselves.